Follow these steps at your club’s own website. Available screens and actions depend on your account’s role and the programs your club has enabled.
Overview
Open the program, rental or shop order and the household account before answering a question. For programs, review the roster, registration status, capacity, waitlist and invoice. For rentals, check the request, agreement, approval and payment. For shop orders, check payment, inventory and fulfillment.
When a program is canceled
Use the program's cancellation review to see which registrations and invoices change. Money already paid is not returned automatically. Check the household invoice and any treasurer task before promising a refund or account credit. A payment still processing may need follow-up after it completes.
A canceled program leaves members' upcoming plans. Its registrations and invoices remain in history. See Programming registrations for the cancellation rules.
Caregiver passes are available through Guests from Membership → Household. Retired Events links open Programming; historical Events invoices remain on household accounts.