How long does migration take?
Timing depends on record quality, available exports, required setup and your season. We agree a dated plan after reviewing those inputs.
Swim club management software
Switch software.
Keep your season on track.
Move to Swim Ops with guided preparation, record review and a private trial. We agree a plan around your renewal calendar and the data your current tools can provide.
A supported move
You know your club.
We help with the move.
Guided migration is included in the founding offer. The goal is a club you can confidently operate: records reviewed, workflows rehearsed and member communications ready for an approved launch.
Agree what needs to move
Review your current systems, available exports, household structure and renewal calendar. Identify the records that can be imported and anything that needs separate preparation.
Prepare and check the roster
Map source fields, resolve duplicate households and review addresses, contact details and membership status before applying the import. Read the member import guide.
Rehearse with your records
Use the 60-day private trial to review households, test everyday workflows and confirm staff roles. Check opening balances and any information that needs manual setup.
Approve the launch
Agree the member invitation and communications plan. Member communications remain off until launch is approved; confirm payment setup and responsibilities before going live.
Know what to expect
Can we move from another pool platform?
We start with the exports your current provider makes available. We review their contents before confirming the import scope; an automatic transfer of every historical record is not promised.
Do payment methods transfer?
Stored payment details depend on the processor and account arrangement. Confirm the supported path during onboarding; a member CSV does not itself transfer saved payment methods.
Do we have to replace our website?
You can keep your public website and link to the Swim Ops member portal. A branded club website is also available when you want to bring the experience together.
What should we bring to the first conversation?
A description of your current tools, household count, renewal timing and the jobs that take the most time. We’ll agree how to review sample exports through the onboarding process.
Start with the getting-started guide, browse feature documentation, or bring the comparison checklist to a demo.
Make the next season easier
Bring us the work
you want off your plate.
We’ll walk through your records, your season, and the jobs Swim Ops can help you get done.