Skip to content
← Help center

Member guides

Signing out and managing your devices

Review signed-in devices and end sessions you no longer use.

Members · 4 min read · Last reviewed October 11, 2026

Follow these steps at your club’s own website. Available screens and actions depend on your account’s role and the programs your club has enabled.

Overview

Open Account → Security & devices to see where you are signed in, and to change the email you sign in with. On a phone, open the ☰ menu, then Security & devices. On a shared computer, clear Keep me signed in on this device when you sign in.

Each row shows a device name, sign-in time, and last activity. Your current device is marked This device. A shared-device session ends after about 12 hours at most, and usually sooner, when you quit the browser. That holds however you signed in: with an emailed link, a code, or Google. On a shared computer, still sign out before you leave.

What a shared-computer sign-in can't do

Signing out ends a session, but some things you set up keep working after you sign out. On a shared computer (signed in without Keep me signed in on this device), these are refused with a message asking you to use your own device:

  • changing your sign-in email,

  • setting up text sign-in,

  • inviting another adult to your household,

  • creating an API key (staff),

  • giving someone a staff role or changing one (admins), including approving that change for a connected tool,

  • changing the sign-in email of someone who holds a staff role (staff).

Sign in on your own device with the box ticked to do any of these.

Sign out

  • Sign out ends this session.

  • Sign out this device ends a session on another device.

  • Sign out all other devices keeps this device signed in and ends the rest.

Sign in separately on each device. Sign-in links can be used once and expire after a short time.

Change the email you sign in with

Under Sign-in email, enter the new address and select Change my sign-in email. Two emails follow, and nothing changes until you have used both:

  1. A link to your current address. Open it and select Approve the change.

  2. A link to your new address. Open it and select Confirm the change. From then on you sign in with the new address, and we email your old address to say so. You're signed out on every device at that moment, so sign in again with the new address.

Each link works for 24 hours, and only once. The second one makes sure the new address is really yours, so a typo can't lock you out of your account.

If you already sign in with the new address at another club, you keep that sign-in. Text sign-in and Google sign-in on your old one are turned off, so once you sign in with the new address, set up text sign-in again if you use it.

If you sign in to another club on Swim Ops with your current email, the page says so instead of showing the form: changing it here would change how you sign in there too. Ask the membership team for help.

If you ask for the first link more than a few times in one day, we stop sending more and the page asks you to check that inbox, including the spam folder, or try again tomorrow. If your club is still being set up, it isn't sending email to members yet: the page says so, and the membership team can change your sign-in email for you.

If mail to your current address isn't getting through, the page says so instead of showing the form, because the first link couldn't reach you. Contact the membership team and they will change it for you. They can also help if you can no longer get into your current inbox.

Connected apps

This section appears when your club lets accounts connect apps, or when you already have an app connected.

If you connected an app (such as Claude) from a device, signing that device out also disconnects the app connection made from it. That is true whichever way you sign the device out: the Sign out button on the device itself, or Sign out this device and Sign out all other devices from somewhere else.

Connections made from a device you are still signed in on are not affected. You can see and end any connection under Connected apps on the same page.