Programs with a price that holds
Run a one-day social, a clinic, or a season-long program. Members register by name or household headcount, and later price changes leave their existing invoice unchanged.
Programs and community
More club life. Less coordination.
Let members register for programs, request the clubhouse, buy club gear, and ask for help in one place. You keep track of capacity, approvals, and requests without piecing together a string of emails.
Capacity and headcount waitlists
Set the number of places available. Full headcount programs can offer openings to waiting households in order. An offer does not reserve places: capacity is checked when the household accepts. Programs with named participants have no waitlist.
Caregiver passes the family controls
A household can add a caregiver such as a nanny or a grandparent for the season so that person can bring the kids without a member present. The price is set the day the pass is issued and never moves after that.
Facility (party) rentals done right
A member can request to rent the clubhouse or another club facility for a birthday, a shower, or a private party right on the site. The request checks blackout dates automatically and needs a signed agreement in hand before staff can approve it.
A merch shop that knows what's in stock
Sell shirts hats and other club gear right on the site. Inventory counts down with every sale so the shop can never sell something that is already gone.
Automatic credit on a canceled order
If a paid merch order gets canceled the household is credited automatically. Nobody on staff has to remember to process it by hand.
One shared inbox for member questions
Every member question lands in one shared inbox the whole staff can see. A question marked done reopens itself automatically the moment that member replies again.
Your own pages and a newsletter archive
The club can publish its own pages without calling a developer, and can point its own web address, such as members.yourclub.org, at that site instead of a Swim Ops one. Every newsletter you send also lands in a public archive that builds itself so past issues stay easy to find.
A few good questions
Program and rental questions.
What happens when a program fills up?
Headcount programs have a waitlist. When room opens, the next eligible household is emailed an offer; its whole party must fit. The offer does not reserve the places, and accepting checks capacity and the current price again. Programs with named participants have no waitlist.
Can staff cancel a registration for a member?
Yes. Staff can review and cancel one registration or a whole program. The review explains what happens to invoices and payments. Money already paid is not returned automatically; staff handle any refund or account credit. Members can cancel their own registration within the club’s cancellation window.
How do facility (party) rentals work?
A household in good standing requests a date from the portal after signing your current rental agreement. Staff approve or decline from the requests list. Approving re-checks the date at that moment and freezes the fee staff enter onto the reservation; a fee of zero creates no invoice.
Can we block dates when the pool isn’t available?
Yes. Add a closure under Hours and closures and that day stops taking new rental requests and approvals. A rental that is already approved is never touched by a closure added later, so nobody loses a booking your club already promised them.
Show us how your club gathers.
Twenty minutes. Bring your own calendar and we will show you the fit.