Old links: sending visitors from your old website to the right page

If your club moved to this website from another one, members' bookmarks, links in old emails and web search results still point to the old addresses. Without help, those visitors see "page not found". Old links is where you tell the website where each old address should go instead.

Open Reach → Website → Old links. The page is for managers and admins.

1. In Old address, type only the part that comes after your old web address. For https://oldsite.example/about-us that is /about-us.

2. In Send them to, type the page on this website that should open instead, starting with a slash, such as /about.

3. Select Add old link.

From then on, anyone who opens the old address lands on that page. The change is immediate.

Good to know:

• Capital letters don't matter: /About-Us and /about-us are the same old address.

• Anything after a question mark or a # in the old address is ignored, and so is a slash at the end.

• Send them to can include a spot on the page, such as /membership#dues.

• Old links work for addresses with one part, such as /about-us or /swim-team.html. An address with more than one part, such as /about/team, can't be set up yet.

• A club can keep up to 200 old links.

The page tells you why in a sentence. The cases are:

• A page on your website already lives at that address. Visitors would see that page, so the old link would never be used. This includes a draft page. Pick a different old address.

• An address the website uses itself, such as the member portal, the sign-in page, the admin console, or the camp, membership and news pages. Those can't be sent somewhere else.

• A page on another website. Old links only send people to pages on your own site.

• The same address it came from, or a loop where one old link sends people to another that sends them straight back.

• An old address that already has an old link. Remove the existing one first if you want it to go somewhere else.

Select Remove on the row and confirm. Visitors who open that address then see "page not found".

Browsers remember where an old link sent them, and keep going there without asking the website again. So after you change or remove an old link, some visitors may keep landing on the old destination for up to an hour.

If you create a page at an address that has an old link, the page wins and the old link is no longer used. The row says Not used: a page now lives at this address, and you can remove it.

If an old link sends people to an address where you haven't published a page yet, the row says No published page at that address yet. Publish the page, or change the old link to point somewhere that exists.

Separately, if someone opens a published page that everyone can see with capital letters, such as /About when your page is /about, the website sends them to the right page on its own. You don't add anything for that. This doesn't happen for drafts or members-only pages, so their addresses stay private.

A connected assistant can list, add and remove old links with the same checks as this page. See Connecting Claude to your club.

See also: Your club's website.