Book a lane online
Members pick an open lap lane from a schedule the club sets up. No phone calls and no sign-up sheet on a clipboard.
Lap swim
Open lanes. Fewer booking requests.
Let members reserve a lane from their phone. Set your schedule, capacity, and booking limits once, then manage exceptions instead of every reservation.
A fair limit per household
The club sets a cap on how many lanes a household can hold at once. That keeps one family from filling the whole schedule.
Cancel and free the lane
Members can cancel their own reservation up to a cutoff before the start time. The lane opens back up right away for someone else to take.
Staff can step in
Staff can cancel any reservation whenever something needs to change, and the household is emailed automatically. The schedule stays flexible without extra back and forth.
No-shows free the lane
Your club can choose to release a lane a set number of minutes after a reservation's start time — this is off until your club turns it on. It goes by the clock rather than a check-in, and the household that held the lane gets a notice.
How scheduling works
One weekly template. No sign-up sheet.
Staff set a weekly schedule — day, time window, and which real pool lanes are open — and Swim Ops stamps it into bookable slots at least two weeks ahead. Members choose which swimmers are going and, when a slot has more than one lane, which lane to reserve, or let the platform assign the least-full one. A household can only hold so many reservations at once, so one family can't fill the whole schedule. Members can cancel up until a cutoff before the start time; after that, only staff can cancel on a member's behalf. When a slot is full, joining the waitlist puts a household in line, first come, for the next opening.
A few good questions
Lap swim questions.
How do members book a lane?
Staff set a weekly schedule — day, time window, and which real pool lanes are open — and Swim Ops turns it into bookable slots at least two weeks ahead. Members pick who is swimming and either choose a lane or let the platform assign the least-full one.
Can one family take every slot?
No. Settings caps how many upcoming slots a household may hold at once, and how many swimmers one reservation may cover. A family swimming together in the same slot uses one of that allowance, not one per swimmer.
Can members cancel, and what happens to the lane?
Members can cancel their own reservation until a cutoff before the start time, configured in Settings. The lane opens back up, the household is emailed, and the next member waiting on that slot is offered the opening. Staff can cancel for a member at any time, cutoff or not.
What happens when someone doesn’t show up?
Your club can turn on a no-show release that frees a reservation a set number of minutes after the reservation’s start time. It stays off until you enable it, it goes purely by the clock rather than any check-in, and it runs every five minutes, so a release can lag by a few minutes.
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